CONNECT HELPLINE: 0808 800 1212
DH@Touchstone: 0113 249 4675
DIAL HOUSE: 0113 260 9328
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Dial House @Touchstone

Dial House @ Touchstone



Covid-19 updates (29/10/21)

Dial House @Touchstone is back open for face-to-face support! It’s been a long road to get to this point and we’re really pleased that we’re able to offer this agai on Tuesdays and Thursdays, though in a limited capacity due to Covid restrictions and our risk assessments.

  • Limited number of one-to-one supports, but socials offered as well.
  • Visits will be limited to an hour and a half.
  • Preference will be given for people who haven’t been able to contact Dial House @Touchstone while the remote-only service was provided.
  • As per our risk assessments, masks still need to be worn in the taxi and the building, unless you are exempt, and we will take your temperature and ask that you sanitise your hands on arrival, whilst keeping 2m apart.

Any questions, contact Carol on 0113 260 9328 or



Dial House @Touchstone is a partnership between Leeds Survivor Led Crisis Service (LSLCS) and Touchstone made possible following the award of £500k Lottery funding for five years.  The project opened to new visitors on 1st October 2013 at the Touchstone Support Centre in Harehills and is open every Tuesday and Thursday evenings from 6pm to 12am.  It brings together LSLCS’s expertise in providing crisis services and Touchstone’s experience of supporting people from BME groups.  The service provides out-of-hours crisis services to people from BME groups in acute mental health crisis and is staffed by a Manager, Senior Crisis Support Worker and three Crisis Support Workers who are all from BME groups.

The service is held in a place of sanctuary and provides emotional support and information.  Dial House @Touchstone staff also work at Dial House in Halton.  The aim is to provide a culturally specific service at Dial House @Touchstone whilst providing a reciprocal bridge to our Halton site.  Dial House @Touchstone is for anyone from a BME group, including refugees and asylum seekers.  Dial House @Touchstone is committed to safeguarding children and adults.

For more information please contact Carol Gatewood, Manager on 0113 260 9328 or via

You can visit DH@Touchstone on Tuesdays and Thursdays from 6pm – 12am.

To make an appointment, call 0113 249 4675 or text 07763 581 853.