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"It has made me feel wanted. I can talk to someone who listens. I leave feeling warm, rather than with a cold heart as if I’ve got nowhere."
At Dial House, valuable peer support happens between visitors and the idea of the groups was to bring people together to share their expertise and experience in coping with crisis and to gain new ideas. This idea for group work came from visitors and they have been supported to develop their skills to the point where they now plan and facilitate the groups themselves, with only minimal support from a group work support worker.
The ‘My Time’ groups aim to provide social contact and support to people whose crisis is due to chronic isolation and loneliness.