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Shaped By Experience: International Women’s Day

Dial House @Touchstone and Group Support Worker Shayam shares some reflections on a formative family member this International Women’s Day.     For International Women’s Day I would like to pay tribute to my grandmother, Zakiya El Reidy, born December 12th 1918 in Egypt. I only have a couple memories of my grandmother, but I... Read More

Being Authentic – LGBT+ History Month

  By Tom Dent-Spargo, Comms Worker and Helpline Support Worker.   I feel like I’ve come into my authentic self at last. Being authentic to yourself to me seems to beat at the heart of the person-centred approach. Working here as a support worker on Connect as well as in the comms role has made... Read More

Safe Haven, our new 24/7 service

Safe Haven is an exciting new development for Leeds Survivor Led Crisis Service and Touchstone as the first of our crisis services to be open 24 / 7. Unlike LSLCS’ other services (which are all self-referral), Safe Haven will be accessed via Leeds NHS Crisis Resolution and Intensive Support Service, and the Older People’s Support... Read More

Message from Barry

A few weeks ago I posted a very “busy” blog aimed at keeping visitors and callers to Dial House in touch with recent developments. It’s been a strange year as we all know, and I’ve personally been very anxious about delivering the best service we could, despite COVID-19 restrictions. That anxiety came out in my... Read More

An apology

Regarding the recent blog post about the Dial House news, Acting CEO Richard barber has issued the following apology on behalf of the organisation.   We recently put up a blog post about how our Dial House service is operating during the current coronavirus pandemic. This wasn’t checked in our usual way and contained quite... Read More

Black History Month 2020

It’s Black History Month everybody! A member of the Dial House @Touchstone team has written their thoughts on the service offered amidst the backdrop of the 2020 world.   Endless late nights, long hours; much more than a job this is about a deep desire to see good quality support offered to people so often... Read More

The effect of Covid-19 as a survivor.

Survivor and activist and supporter/former user of LSLCS services, Sally-Ann believes in non-medicalising trauma. She has written about her experiences on dealing with the Covid-19 pandemic as a survivor of abuse. CW: Discussion of abuse, abusers, sexual abuse, trauma, Covid-19 pandemic.         Living under rules, conditions and restrictions again is hard for... Read More

I’m calling for you to care

Naomi is a final year advertising and marketing student and has been a part of the Sisterhood group (for BAME women) for over six months. She has written about holding men accountable, specifically calling on black men in the context of the fight for racial equality and the lack of reciprocity.   CW: Discussion of racism,... Read More